• To keep your SEARON looking its best:

  We recommend washing the pan with warm water, mild soap, and a soft sponge or cloth after each use.

• Before cleaning:

  Allow the pan to cool before washing. Do not place a hot pan under cold water, as sudden temperature changes may cause warping.

• For routine cleaning:

  Rinse away excess food with warm water. If needed, soak the pan briefly before washing. Dry immediately after cleaning to help preserve the polished finish.

• For burnt food:

  Sprinkle baking soda over the surface, add water, and bring it to a gentle boil. Use a wooden spoon or soft utensil to loosen food particles from the surface.

• For tough spots or residue:

  Clean with a nonabrasive, non-chlorine cleaner suitable for stainless steel. A baking soda and water paste may also be used with a soft sponge or non-scratch cleaning pad.

• For discoloration or heat tint:

  Blue or rainbow coloring may appear after high-heat use and is normal for stainless steel cookware. It can usually be removed with white vinegar or a stainless-steel-safe cleaner.

• For white hard water spots:

  Remove mineral spots by simmering a mixture of water and white vinegar, then rinse and dry immediately.

• Dishwasher use:

  SEARON is dishwasher safe, though hand washing is recommended to help maintain its polished appearance over time.

• Caution:

  Do not use oven cleaners, steel wool, harsh bleach-based detergents, or aggressive scouring pads, as these may damage the finish of the pan.

• Before first use:

  Wash the pan thoroughly with warm water, mild soap, and a soft sponge before the first use. Dry completely before placing it on heat.

• For browning, searing, and everyday cooking:

  Start with food close to room temperature and pat it dry before cooking. Preheat the pan over low to medium heat before adding oil. Once the oil moves smoothly across the surface, add food and allow it to cook undisturbed until it naturally releases.

• For stainless steel cooking:

  Because SEARON features a pure stainless steel cooking surface with no coating, proper preheating and heat control are essential for best performance. Low to medium heat is ideal for most cooking tasks.

• For even heat performance:

  The 3.5mm fully clad 3-ply construction is designed to distribute heat evenly across the cooking surface. Avoid overheating the pan, as stainless steel performs best with controlled, steady heat.

• For oven use:

  SEARON is oven safe. Always use proper hand protection when handling the pan after oven use, as the stainless steel handle may become hot.

• Caution:

  With the exception of brief preheating, do not leave an empty pan on a hot burner for extended periods. Overheating may cause blue, gold, or brown heat marks to appear. This does not affect cooking performance.

• Salt and mineral care:

  To help prevent white spots or pitting, add salt only after water has heated or once food is already cooking.

Orders are usually processed within 1-3 business days. Delivery time is typically 4-15 business days, depending on your location and shipping method.

Once your order ships, you will receive a tracking link by email. Tracking updates may take 24-72 hours to appear after dispatch.

Products may be returned within 14 days of delivery, as long as they are unused, in original condition, and returned with the original packaging.

Once the return is received and inspected, refunds are usually processed within several business days.